An expert discussion about the impact of messaging on both current and future strategies for customer support, sales, and communications.
A panel discussion with leading industry experts to explore the growing importance of messaging apps and the critical role it has been playing in customer experience strategies. Specifically, they discuss the current role of messaging and how it will evolve in the coming years.
Finally, our speakers review current companies with advanced systems already in place and predict what technologies will be integrated with messaging to create more complete experiences for consumers.
This webinar will be useful for anyone interested in customer experience technologies and their impact on the business, and who wants to further develop their customer communication strategy.
However, generally, it will be most applicable to people working in the following roles: